Vehiclepath

The city in India that is home to many of the outsourced customer-service calls you make is deploying GPS fleet tracking for all of its police vehicles, including jeeps and motorcycles.

Gurgaon is, according to a press release, going with GPS fleet tracking “In a bid to keep pace with the increasing demands of a growing metropolis.” Continuous real-time tracking of all those police vehicles will be displayed on a theater-size projection screen, with colored icons indicating the location of vans, motorcycles and senior officers. The system will help dispatchers find the nearest available patrolman to respond to an incident.

Like other GPS fleet tracking systems, Gurgaon’s will keep track of kilometers traveled by each vehicle to help rein in fuel costs. It also will help senior officers determine if patrol staff is spending too much or too little time at each incident.

The police department’s adaption of GPS fleet tracking shows the versatility of such a system. Monitoring patrolmens’ incident times could just as easily be checking on the amount of time a service technician sends at a specific address. Not only that, but the system also can reveal if the tech is at the right address or at a burger joint, pinpointed on familiar Google Maps.

Using a digital video projector on a large screen is a great idea that can turn any dispatch office into a command center. Dispatchers can assign icons to different classes of vehicles and view their daily route either in real time or historical modes.

Any good GPS fleet tracking system also will:

• Monitor the speed of each vehicle at any time during the day, so violators can be counseled on appropriate limits
• Set “geofence” boundaries for any driver; if the driver leaves a specific geographic area, a cell phone or email alert can be sent immediately to the responsible supervisor
• Report how long a vehicle is parked at any address
• Monitor patrol vehicles’ engine-idle times to help reduce fuel consumption

Gurgaon sounds like a city that will reap many benefits from having a GPS fleet tracking system. Hmmm. Wonder if the PD will reach an outsourced customer-service call center?

Tags: GPS fleet tracking, GPS Fleet Tracking Benefits, GPS Fleet Tracking Customer Service, gps tracking and police, Vehiclepath fleet tracking unit

Filed under: Fleet Management, GPS Fleet Tracking Benefits, GPS Fleet Tracking Government Use, GPS Monitoring Individuals, GPS fleet tracking by Glenn